Reference

Legal Terms That Cover Your Account

These terms apply to every account on gct77, including how you access the platform, how your wallet transactions via bKash, Nagad, and Rocket are handled, and what rules govern your use.

Account use conditionsbKash, Nagad, Rocket payment rulesEligible regions onlyBangladesh local law contextAccount holder responsibilities
gct77 Legal Terms That Cover Your Account
HOW WE HANDLE THIS

Data, Security and Account Integrity

Account security and data handling are operational details we take seriously, not afterthoughts. Your account is protected through OTP verification on every login, and wallet access via bKash, Nagad, or Rocket requires PIN confirmation at the payment app level before any transaction clears on our side. We retain your account data for as long as your account is active and for the period required by the rules of the regions we operate in.

OTP Login Verification

Every login triggers a one-time code sent to your registered mobile number. No code, no access — protects your account if your device is lost.

Wallet PIN Confirmation

bKash, Nagad, and Rocket transactions each require your payment app PIN before they process. We never store or access your wallet PIN directly.

Data Retention Policy

Account records are kept while your account is active and for the minimum period required by applicable rules. Request deletion by contacting support after account closure.

Account Changes and Requests

To update registered details — mobile number, email, or identity documents — log in and submit the change from Account Settings. Verification is required for number changes.

LEGAL CONTACT PATHS

How to Reach Us About These Terms

If you have a question about these legal terms, a dispute over a transaction, or need to request a change to the information on your account, reach us through the channels below. For wallet-related disputes involving bKash, Nagad, or Rocket, have your transaction reference ready before you contact us — it speeds up every check we need to run.

Live Chat Open the chat icon from any page on gct77. Fastest path for account and payment questions — have your registered mobile number ready.
Email Support Send your legal query, account dispute or data request to our support address listed in your account dashboard under Contact Us.
Account Dashboard Log in, go to Account Settings, and raise a formal query or request a document from the Help section — logged and tracked there.

Common Questions About These Terms

These are the questions we hear most often about how our legal terms apply to accounts, payments, and eligibility in Bangladesh.

Access and eligibility depend on your local law and the regions we serve. It is your responsibility to confirm participation is permitted under the rules that apply to you.

Yes. Contact our support team via live chat or email with your registered mobile number. We will process the request within the timeframe set by applicable regional rules.

Wallet details linked to your account are retained only for the minimum period required by the rules of the region. After that period, they are removed from active records.

Raise the dispute through our account support channel — live chat or email. Have your transaction reference and registered mobile number ready. We do not handle disputes through the wallet provider directly.

We notify active account holders via the contact details on file when material changes are made. The updated terms are published with an effective date. Continuing to use your account after that date confirms acceptance.

You can request account closure and data deletion through our support channel. Submit the request after your pending withdrawals have cleared to your registered Nagad, bKash, or Rocket number.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.